Freelancer.com could now be considered the world’s largest freelancing, outsourcing and crowd sourcing marketplace because of their sheer size and number of users and projects that go through their system.
This article, like all similar articles, covers multiple sections, showing the most important topics to enable you to decide on whether this site will be worth your time.
You will also find that my freelancer.com review get straight to the point, so you can find out what you need to know.
This Freelancer.com review, is summarized from various sources: information obtained from the Freelancer website, feedback obtained from Freelancer users of the site, my own thorough research, and my own personal experiences with the site.
Please give your feed back below if there is something on your mind, if you disagree with my opinion, or if you have something to say about this freelancing company.
Address: Freelancer Limited
Level 20, World Square
680 George Street
Sydney, New South Wales
Phone: +61 292793305
Owner: Freelancer International Pty Limited
Over the last few years they have acquired several existing freelancing businesses, such as Rent-A-Coder, vWorker, Scriptlance and many others, to form one huge global enterprise that even trades on the Australian Securities Exchange under the ticker ASX: FLN.
They show on their site that they have over 10,000,000 members globally, serving over 5,000,000 projects. Using the Freelancer.com website, employers can hire freelancers for small or large projects in many categories, such as software development, writing, data entry, design, engineering, the sciences, sales and marketing, accounting and legal services.
The website is easy to understand and navigate, and it is also easy and quick to register because they do not ask much information. A good aspect of the site is, because they are a global company, they are able to show financial/money amounts in one of 19 currencies, which you can choose from.
A negative aspect of the site is the many up sells they have. There are many services that you have to pay for on this site that would otherwise be free on other sites. The up sells are so many that many people on the web are actually calling Freelancer.com a scam site. Personally I do not think that they are a scam site, because they are a huge global company that even trades on financial markets, and have been in business for over 19 years.
I personally think they are so huge, after buying out many other businesses that they think they are entitled to charge fees for their additional services. Remember it is additional services and you do not need to buy anything if you do not want to, except maybe an upgraded membership; many people report a good income without having to pay for anything additional.
Anybody who wishes to register on Freelancer.com must be legally allowed, including be over the age of 18 years. Individuals may register their account as a business or company name instead of their own name if they wish, but Freelancer will be in contract with the individual and the individual user will be responsible for the account.
You have to build your profile to try and ultimately reach 100%, with the growth of your profile you will raise your reputation. Freelancer also requires you to do certain tasks to earn some percentage points for your profile, such as ‘Pass the US English Exam – (+16%)’. You also need to add your resume on your profile, as well as a portfolio, skills and a well written overview.
Freelancing is in many ways exactly like a normal brick and mortar job, your profile is like your CV and personal record in the ‘real world’ and has to be up to date to stand the best chance to land a job. You also build yourself up, but instead of a promotion you earn a reputation. A high reputation on the site from past performances, will ensure that you receive more job ‘offers’, because you will achieve a higher trust level.
On your profile page there is a ‘My activity’ area, where the ratings of all your previous clients appear, and it shows the completion rate, on budget, on time and repeat hire rate of all projects done. It is visible on your profile for any prospective client to view before they think about hiring you.
There is also an accumulative reputation score out of 5 from every client that reviews your work. Reputation on this site is important if you judge by the amount of feedback tools there are available, such as a ‘Feedback’ tab where great detail about your past work is highlighted.
Freelancer has free and paid skill tests that you can take which can enhance your profile and give you an advantage over the competition. The exam fees typically range from free, $5, $10 and $20.
Freelancer membership types
The Intro Membership: ($0.99 per month) Includes 15 bids per month, 30 skills keywords, 4 service listings and many more features.
The Basic Membership: ($4.95 per month) Includes 50 bids per month, 50 skills keywords, 5 service listings, 5 employer following and many more features.
The Plus Membership: ($9.95 per month) Includes 100 bids per month, 80 skills keywords, 10 service listings, 10 employer following and many more features.
The Standard Membership: ($49.95 per month) Includes 300 bids per month, 100 skills keywords, 25 service listings, 20 employer following and many more features.
The Premium Membership: ($199.95 per month) Includes 1500 bids per month, 400 skills keywords, 50 service listings, unlimited employer following and many more features.
In the case of paid membership programs, the automatic renewal occurs on the first day after the expiration date. You are allowed to upgrade or even downgrade your membership program at any time and the terms could be consulted on the site if needed or the customer support could be contacted.
As shown above, the higher plan you select the higher the earning opportunities and the higher the savings on this higher membership plan. You are able to bid on more projects, add more skills to your profile and unlock more advantages.
Each membership type above have a certain amount of bids available which awards each member the respective number of job bids per month, in other words; total bids is the total amount of job ‘auctions’ or application that each member of a membership program can put in per month. You can upgrade your membership at any time during the month to receive more bids for the month.
Fees and Services
This Freelancer.com Review will not be complete without highlighting the site’s fee structure. Freelancer.com charges some fees for certain services they perform, and due to the complexity of the matter I felt it best to merely quote their own terms; paragraph 6.
“We charge fees for certain services, such as introduction fees for Projects, listing upgrades and memberships. When you use a service that has a fee, you have an opportunity to review and accept the fees that you will be charged based on our schedule of Fees and Charges, which we may change from time to time and will update you by placing on our Website. We may choose to temporarily change the fees for our services for promotional events (for example, discounts on memberships) or new services, and such changes are effective when we post the temporary promotional event or new service on the Websites.”
All your earnings from work done with employers will be made directly to the Freelancer website, from where freelancers can easily view their balances, and have full control over their finances.
You have to verify your payment method before you can request a withdrawal, and then there will be a 15 day delay for the first withdrawal for security reasons. You might also need to verify your identity and bank details, which is pretty standard practice in freelancing.
Payments and withdrawals can be made and requested through express withdrawal, Credit card, PayPal, Skrill, Wire Transfer and Payoneer debit card. (fees may apply)
Even though it is not compulsory to keep records of your work on Freelancer.com, it is in my opinion; still a good idea to keep records of all work you do on their site with various clients, these records should be for a year. This is similar records you would keep for a permanent full time work, which the tax man would need. On this note, you need to research and investigate the tax requirements in your own country, and if you are required to pay tax for part time freelance work.
Freelancer.com has a customer support system, in the form of a contact form, email, support desk, help center and a frequently asked questions section. They usually respond to a question or request very quickly and aim to resolves problems fast, because their reputation is important to them.
I provided a review of freelancer.com as a service to you, and to provide you with another choice of a freelancing site to join. The ultimate decision always has to be yours; I only give you the facts. Freelancer.com has an elaborate fees structure and many up sells, which other freelancing sites don’t have. You have to, for example, also pay for the skills tests, which seem to be a bit unreasonable.
My honest opinion is that you should still join freelancer.com, but only because it gives you more working opportunities. Just DO NOT, and I repeat DO NOT buy anything! You don’t have to if you don’t want to. You don’t need to upgrade your membership unless you want to get more available bids per month.
You don’t need to buy skills tests, which are not accredited in the first place. You do not need to pay to be higher on the applications list of candidates, which is in any case ridiculous as you are basically paying to get a job.
I personally treat freelancer.com as an additional site to my first choice sites, Odesk and Elance, and I have 8 applications/bids per month to use with them. If I get appointed with one of those bids, then good, if I don’t, then it does not bother me because I do better with the other sites in any case. I suggest you approach the issue in the same manner.
I hope you found this Freelancer.com Review helpful, and that you found the information you were looking for. It will be appreciated if you can also rate this survey site on the above rating system, to assist other users.